Shipping policy
Shipping Policy
At AQUAPURELIFE, we are committed to improving our shipping conditions every day for the convenience and safety of our customers. We are well aware of the risks and doubts that usually arise when making an online purchase. That's why we strive to ensure that you can make and receive your order as quickly and conveniently as possible.
If you are an active customer on (link unavailable), we recommend that you read this information about our shipping policy and conditions.
FREE SHIPPING ON ORDERS OVER €40 for mainland Spain
RETURNS WITHIN 14 DAYS
WORLDWIDE SHIPPING
AQUAPURELIFE assumes full responsibility for shipping within 24 to 48 hours of receiving payment (except in cases of force majeure). Similarly, it clarifies that shipping costs include handling and packaging costs. Shipping costs will be borne by the customer and may vary depending on the total weight of the package and the destination address.
Shipping rates and delivery times
Depending on the destination address and weight, delivery times and costs may vary. You will see the exact price on the payment screen before completing your purchase.
- For shipments to Spain: Within the peninsula, the estimated delivery time is 24 to 48 hours, and shipping costs can range from €4.5 to €5.50 approximately. For the Balearic Islands, the estimated delivery time is 48 to 72 hours. Free shipping on orders over €40.
- Shipping to the Canary Islands, Ceuta, and Melilla: The estimated delivery time is 5 to 7 days, and shipping costs depend on the recipient's postal code. To check, simply add a product to your cart and enter your postal code. All shipments to these destinations require a DNI (Spanish ID card) due to customs regulations.
- For international shipments outside of Europe: The estimated delivery time is 5 to 7 days, and shipping costs vary. Enter the destination postal code during the purchase process to check shipping costs. To process your order correctly and comply with customs regulations, we require your DNI, passport, or driver's license number for all international orders.
- For shipments to Europe: The estimated delivery time is 1 to 5 days, and shipping costs vary depending on the destination postal code.
AQUAPURELIFE is not responsible for delays due to external reasons, such as weather incidents or saturation of associated transportation companies. As well as customs incidents.
Customs duties and taxes
Buyers will pay applicable customs duties and taxes, as well as shipping costs resulting from returns. AQUAPURELIFE is not responsible for delays due to customs procedures.
Shipping procedure and policy
AQUAPURELIFE will proceed with shipping every working day, Monday to Friday, establishing a daily time slot until 4 pm for reviewing and shipping your order. No deliveries are made on weekends (Saturdays and Sundays). Keep in mind that if you place your order on a Friday after 4 pm, it will not be shipped until the next working day. Therefore, you can make purchases on our website on Fridays, Saturdays, and Sundays, but the order will be shipped on the following Monday, provided it is not a holiday.
You will receive an email with the tracking number of your order, so if you are not at the delivery address at the time of delivery, you can contact the nearest branch to your home and arrange a new date to receive your order.
For any questions about the shipping process, you can contact us through our website or email: pedidos@aquapurelife.es
- AQUAPURELIFE reserves the right to modify the contents, shipping rates, products or services marketed through the website, as well as the commercial offers presented at any time. AQUAPURELIFE reserves the right to modify parts of the page, expand it, or change or cancel offers completely without prior notice.
It is the user's responsibility to visit this page before making a purchase and to stay informed, as making a purchase on our website implies acceptance of our sales conditions and each of the conditions of our policies.
At AQUAPURELIFE, we are committed to improving our shipping conditions every day for the convenience and safety of our customers. We are well aware of the risks and doubts that usually arise when making an online purchase. That's why we strive to ensure that you can make and receive your order as quickly and conveniently as possible.
If you are an active customer on (link unavailable), we recommend that you read this information about our shipping policy and conditions.
FREE SHIPPING ON ORDERS OVER €40 for mainland Spain
RETURNS WITHIN 14 DAYS
WORLDWIDE SHIPPING
AQUAPURELIFE assumes full responsibility for shipping within 24 to 48 hours of receiving payment (except in cases of force majeure). Similarly, it clarifies that shipping costs include handling and packaging costs. Shipping costs will be borne by the customer and may vary depending on the total weight of the package and the destination address.
Shipping rates and delivery times
Depending on the destination address and weight, delivery times and costs may vary. You will see the exact price on the payment screen before completing your purchase.
- For shipments to Spain: Within the peninsula, the estimated delivery time is 24 to 48 hours, and shipping costs can range from €4.5 to €5.50 approximately. For the Balearic Islands, the estimated delivery time is 48 to 72 hours. Free shipping on orders over €40.
- Shipping to the Canary Islands, Ceuta, and Melilla: The estimated delivery time is 5 to 7 days, and shipping costs depend on the recipient's postal code. To check, simply add a product to your cart and enter your postal code. All shipments to these destinations require a DNI (Spanish ID card) due to customs regulations.
- For international shipments outside of Europe: The estimated delivery time is 5 to 7 days, and shipping costs vary. Enter the destination postal code during the purchase process to check shipping costs. To process your order correctly and comply with customs regulations, we require your DNI, passport, or driver's license number for all international orders.
- For shipments to Europe: The estimated delivery time is 1 to 5 days, and shipping costs vary depending on the destination postal code.
AQUAPURELIFE is not responsible for delays due to external reasons, such as weather incidents or saturation of associated transportation companies. As well as customs incidents.
Customs duties and taxes
Buyers will pay applicable customs duties and taxes, as well as shipping costs resulting from returns. AQUAPURELIFE is not responsible for delays due to customs procedures.
Shipping procedure and policy
AQUAPURELIFE will proceed with shipping every working day, Monday to Friday, establishing a daily time slot until 4 pm for reviewing and shipping your order. No deliveries are made on weekends (Saturdays and Sundays). Keep in mind that if you place your order on a Friday after 4 pm, it will not be shipped until the next working day. Therefore, you can make purchases on our website on Fridays, Saturdays, and Sundays, but the order will be shipped on the following Monday, provided it is not a holiday.
You will receive an email with the tracking number of your order, so if you are not at the delivery address at the time of delivery, you can contact the nearest branch to your home and arrange a new date to receive your order.
For any questions about the shipping process, you can contact us through our website or email: pedidos@aquapurelife.es
- AQUAPURELIFE reserves the right to modify the contents, shipping rates, products or services marketed through the website, as well as the commercial offers presented at any time. AQUAPURELIFE reserves the right to modify parts of the page, expand it, or change or cancel offers completely without prior notice.
It is the user's responsibility to visit this page before making a purchase and to stay informed, as making a purchase on our website implies acceptance of our sales conditions and each of the conditions of our policies.
